• A Return Authorization may be requested up to 21 days from the shipping invoice date.
• To secure the appropriate return authorization information contact us via email at sales@jtjelectronics.com
• Returns and refunds are only accepted for items purchased via our online store.
• Items must be returned in its original condition and including the original packaging.
• The customer must to use a shipping method with trucking number for all returned items to our address:

JTJ Audio
Tarnogórska 248
44-105 Gliwice
POLAND
phone: 0048600545369

• Shipping and handling charges are not refundable and are paid by you. The customer is
responsible for all shipping charges and insurance on all return shipments.
• Any deviation from the return policy outlined above will result in a delay of your refund,
additional restocking fees or refusal of your return.